Organizational Network Analysis

Organizational Network Analysis (ONA)

Have you ever wished that you could see how work was actually getting done and by whom? Who’s really connecting with the client or partner, and who’s just showing up? Who is the unsung hero, the knowledge broker, and the disengaged outlier? Research shows a direct correlation between effective communication and profit. Our proprietary tool makes visible the hidden flows of information, knowledge transfer, decision-making, collaboration, and influence as they move unseen across a management or project team. Why is ONA important? So the team and its leaders can do something about what they learn – dramatically improving collaboration and along with it – the team’s results.


ONA is a scientific way to measure the invisible lines of communication, collaboration, problem solving, decision making, knowledge sharing, or partnering within a group.

Objectives/uses for ONA:

For Teams

  • Assessing how a group shares information & knowledge
  • Visualizing collaboration and problem-solving
  • Enhancing how a partnership or alliance is working
  • Improving decision making in top leadership networks
  • Identifying high-potential employees

For Individuals

  • Training and personal development

What types of teams will benefit from ONA:

Joint Venture project teams, pursuit teams, management teams, functional teams (Safety, Quality, Design, etc.), and strategy-making leadership groups


  • Step 1 – Identify a strategically important group
  • Step 2 – Define the purpose of the ONA (discovery meeting)
    • What business outcomes require greater collaboration and connectivity?
    • What problems exist?
    • Which questions will reveal the above?
  • Step 3 – Assess collaborative relationships (online survey)
    • Relationships that reveal collaboration
    • Relationships that reveal rigidity, bottlenecks, silos, or disconnects
  • Step 4 –Analyze and Improve (feedback / brainstorming session)
    • ONA sponsor review
    • Team workshop (overview of ONA, review network maps, agree on issues, plan actions that will improve collaboration and eliminate disconnects)
  • Step 5 – Assess progress
    • 3-6 months – follow-up ONA or survey– have the desired changes happened?